Call Us: 225-330-8347 Schedule Your Free Consultation

We offer high quality services

Systems management plan - fixed fee per month

Next Level Solutions takes a ‘hands on’ approach to managing your covered workstations, servers and network equipment.  From backups to maintenance to repairs, we will monitor and proactively manage your equipment to ensure optimal operation.  In short, Next Level Solutions will handle all of the day to day tasks that it takes to keep your covered equipment running smooth, so that you can focus on running your business.

Covered services will include:

  • Monthly reporting and review
  • Helpdesk and issue tracking
  • Backups and restores (local and offsite)
  • Antivirus *
  • Patch management
  • Equipment monitoring (event logs, hardware errors, system logs)
  • Performance monitoring (servers and workstations)
  • Network monitoring (errors, throughput)
  • Standard software upgrades (Java, Flash, Adobe Reader, etc…)
  • Problem remediation (virus, configuration, application issues)
  • ActiveDirectory management (adding / removing users, computers)
  • 3rd party email management (Office 365, Google Apps, SharePoint Online)
  • Remote and onsite support for covered equipment **

Services not covered (billed separately at a specified rate):

  • New server configuration and install (Server can be covered once in place)
  • New software implementation (software can be covered once in place)
  • Servicing of hardware beyond standard serviceability age (unless covered by vendor agreement)***
  • Software more than 2 versions off the vendor’s current offering
  • Special Projects
+Continued coverage of equip. is dependent on implementation of all reasonable suggestions made to the client by Next Level.
*We will provide a managed antivirus solution, as well as work to remediate infected machines per standard remediation policies.
**Next Level will have the sole discretion in determining whether covered support will be rendered onsite or remotely.
***Standard Serviceabilty Age is as follows: Laptops – 3 yrs, Desktops – 5 yrs, Servers – 5 yrs

Startup Company Package

  • Quickbooks company file setup
  • 4 Hours of Quickbooks training by a QuickBooks certified professional
  • Domain registration
  • Domain specific email, calendar, and contacts
  • Mobile device setup to work with calendar, mail, and contacts on 3 devices
  • Website development and hosting (comparable to our website)
  • Client must provide organized content
  • Includes 5 hours of client interaction following development
  • 4 hours of business process development by one of our executive-level resources
  • $3750 Investment
  • Annual hosting cost depends on the amount of users
  • More details to be provided in a formal proposal

We offer back office support to small to mid-sized businesses in several areas.
Contact us at: 225-330-8347